Overview: While you have full access to your WordPress admin dashboard, we manage all hosting-related tasks and advanced maintenance. Here are some common issues we can assist you with.
Common Hosting and Maintenance Requests:
-
Website Backup and Restoration:
- Need to restore your site to a previous version? Submit a request, and we’ll handle the restoration for you.
-
SSL Certificate Management:
- We provide SSL certificates as part of our service, ensuring your site remains secure. Contact us if there’s an issue with your SSL.
-
Site Speed and Optimization:
- We manage caching and image optimization behind the scenes to ensure your site performs optimally. Reach out if you experience slow load times or performance issues.
-
Plugin and Theme Updates:
- While you can update plugins from your WordPress dashboard, some updates may cause conflicts. Contact us if you encounter issues after an update, and we’ll investigate.
-
Form Routing Issues:
- If a form on your site stops working or isn't routing correctly (e.g., form submissions not reaching the correct email), let us know, and we'll fix it.