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Managing Backups and Restorations

William Soenksen
William Soenksen
  • Updated

Overview: We handle all backups of your website to ensure it's safe and secure. If you need to restore your site to a previous version due to an issue, our support team can assist.

When to Request a Restoration:

  1. After a Major Update Issue:

    • If a plugin or WordPress update causes issues, and you need to revert to a previous version, submit a support request.

  2. Accidental Changes:

    • If significant content or settings were changed accidentally, we can roll back the site to a prior version.

How to Request a Backup Restoration:

  1. Log into the support center and select "Website Backups"
  2. Describe the issue and specify the date you’d like the site restored to.
  3. Submit the ticket, and our team will handle the restoration.

Note: All backups are handled automatically on a daily basis.